This is an English translation provided for convenience. The Dutch version (Privacyverklaring) is the legally binding text; in case of any discrepancy, the Dutch version prevails.
Last updated: June 2026.
1. Who is responsible for your data?
Maxlinq (sole proprietorship), [street + no., postcode town], company no. 0xxx.xxx.xxx, is the data controller. Questions about this statement or about your data can be sent to info@maxlinq.com.
2. What data do we collect?
Only what you provide yourself: your name, email address, phone number, company name and the content of your message via the contact form or by email. This website uses no tracking and builds no visitor profiles.
3. What do we use that data for?
To answer your question, prepare an intake or quote and, if you become a client, for client administration and invoicing. The legal basis is the performance of a contract or the steps preceding it.
For business prospecting (B2B) we rely on legitimate interest. If you do not wish to receive such messages, a single reply or email is enough and you will be removed from every list.
4. How long do we keep your data?
No longer than necessary: contact details of prospects for a maximum of [X months] after the last contact, and client and invoicing data for as long as the law requires.
5. Who receives your data?
We never sell your data. It is only processed by service providers needed to run this site and our communication, such as the hosting provider (Hostinger) and the form service (Tally). Data processing agreements are in place with those parties.
6. Voice assistant and call recordings
If you call us or we call you for an intake, demo or quote, we may record or transcribe the conversation in order to follow up on your question correctly. We mention this at the start of the call and you can object. We keep such demo and prospect recordings for a maximum of 3 months and delete them automatically afterwards. We use them only for that follow-up.
Maxlinq Voice is also our telephone assistant that uses AI to answer incoming calls for our clients. When a client uses Voice, we process callers' data (name, phone number and the content of the conversation) solely on behalf of that client. The client informs its own callers that an AI assistant records or answers and ensures the correct legal basis. The retention periods, the providers engaged and the safeguards for data outside the EEA are set out per client in a data processing agreement (Article 28 GDPR). The answers are generated by AI and may contain inaccuracies.
7. What are your rights?
- Access to the data we hold about you.
- Rectification or erasure of your data.
- Objection to use for prospecting.
- Transfer of your data (data portability).
Email info@maxlinq.com to exercise these. If you are not satisfied with how your request is handled, you can lodge a complaint with the Belgian Data Protection Authority via gegevensbeschermingsautoriteit.be.
8. Changes
This statement may be amended. The most recent version is always available on this page.